Dr Stephenson & Partners

WASHINGTON OLD MILL

WELCOME TO DR STEPHENSON AND PARTNERS – We’re improving how we communicate with patients.  Please tell us if you need information in a different format or communication support.

Our Practice is highly patient focused and we have a multidisciplinary approach to patient’s healthcare.  We aim to deliver the best care to our patients by combining the skills of the practice team with other health and social care workers within the community.  We are committed to building a relationship of mutual trust and understanding between the practice team and our patients.  We will provide comprehensive personal and family healthcare that his friendly, confidential and of consistently high quality,  EVERY MEMBER OF THE TEAM IN OUR PRACTICE HAS TWO ROLES – TO DO THE DAY JOB AND TO IMPROVE HOW WE DO THE DAY JOB

http://www.urgentoremergency.co.uk/

Help our emergency services by clicking on the link above for further information

1st April 2017 – 31st March 2018  – DNA rates 

The equivalent to 179 GP surgeries were wasted last year due to patients not cancelling their appointment.  Please cancel using the text message service MJOG, automated service on our phone, ringing the surgery or via on-line access.  2685 extra appointments could have been given to patients.  Working together we can provide more effective and efficient services.   Thank you.

 

ECHO AND GAZETTE HEALTH AWARDS 2017 – Caroline Duncan shortlisted for Customer Service/Unsung Hero Award and Hazel Taylor shortlisted for Nurse of the Year. Below are some of our Team attending the ceremony to support Hazel and Caroline.  Hazel won Nurse of the Year.   Well done to them both.  We are very proud of all of our team at the practice who provide excellent services/care to our patients.  June Pace, Practice Manager

PLEASE NOTE – Our surgery and all other surgeries in Sunderland are closed once a month on a Wednesday PM for training and development of staff – Please ring the surgery or 111 and you will be directed to the Out of Hours Services for medical emergencies and advice.  Dates for the rest of the year are:  WEDNESDAY   14th November 2018, 5th December 2018, 13th February 2019, 6th March 2019
WE PLAN TO MOVE OUR TELEPHONE REQUESTS FOR PRESCRIPTIONS TO 12.00 P.M. TO 2.00 P.M. daily FROM 1ST FEB 2017.  From a recent audit and consultation with our Patient Group this time is the quietest for the phones and would suit people who work who can ring in their lunch break.  If you can use a computer the best way to order a prescription or make an appointment 24 hours a day is via the on-line access.   http://patient.emisaccess.co.uk/register        to register for on-line access or speak to one of our receptionists.

The National Diabetes Audit (NDA)

This practice is taking part in the National Diabetes Audit (NDA).

The NDA collects information about diabetes care from GP practices and hospitals and is used to help the NHS to improve care for patients with diabetes.

It is managed by the Health and Social Care Information Centre (HSCIC), working with Diabetes UK and Public Health England.

The information that the audit collects is controlled by law and strict rules of confidentiality.

The NDA only uses information about your diabetes care that is already recorded. For example, type of diabetes, latest blood pressure result and results of HbA1c, or eye screening tests. The NDA is not a research project. No extra blood tests, appointments or scans are needed.

You can choose not to take part if you have any concerns.

If you do not want your information to be used, please inform the receptionist, your GP or nurse. They will make sure that this is noted on your medical records, so your information is not included. This will not affect your care in any way.

A patient leaflet, with more information can be found at http://www.hscic.gov.uk/media/15870/Leaflet—Information-for-People-With-Diabetes/pdf/Patinfo_CoreAudit_leaflet_FINAL2.pdf

For further information please see http://www.hscic.gov.uk/nda  and https://www.diabetes.org.uk/Professionals/Resources/National-Diabetes-Audit/

This website is aimed at providing you with important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use. Please have a look around and send us any comments or suggestions if you like. We can use your comments and ideas to improve our online services and develop the content of this site accordingly.

 

A ‘healthy lifestyle’ is what we recommend:

  • Stop smoking
  • Eat a balanced diet with plenty of fruit and veg
  • Exercise regularly
  • Keep alcohol intake within recommended limits
  • http://www.wellbeinginfo.org
Opening Times
Monday7.20am - 6.00pm
Tuesday7.00am - 6.00pm
Wednesday7.30am - 6.00pm
Thursday7.30am - 6.00pm
Friday7.00am - 6.00pm
SaturdayClosed
SundayClosed