Our team always strive to offer an excellent patient experience. With the systems and changes within the NHS, sometimes this does not happen. If you feel you want to raise a concern/complaint please refer to our patient leaflet which explains our process for dealing with practice issues.
We also appreciate compliments too. If you feel a member of our team have gone that extra mile please let the Practice Manager know.
Patient Advisory Liaison Service (PALS) is available to help with any health issues 0800 7312326
HEALTHWATCH IS AN ORGANISATION THAT CAN HELP WITH CONCERNS RE HEALTHCARE SERVICES – see their latest E-bulletin below