I have recently had the pleasure to speak to a couple of patients at the surgery who are deaf. If you have any other suggestions for this page please let me know. June Pace, Practice Manager
The practice thought it important that we inform you of what is available at the surgery to help deaf and partially deaf patients.
We have a practice email account firstname.lastname@example.org this can be used to leave messages for admin staff.
We have on-line appointments AND repeat prescriptions – ask Cath Ferguson or Chris Kennedy for a pin number and instructions for this. On-line appointments are for GP appointments only.
If you would like any individual alerts put on your records to ensure your needs are met in the best possible way please let the practice know. Our staff would be happy to meet with you with a BSL interpreter to enable this. It would be very helpful to know what your emergency plan is for when you are ill on the day and we are unable to book an interpreter.
We have just had our induction loop checked and I am reassured this is fully functional. If you find this is not the case please let Chris Kennedy or Catherine Ferguson from our reception team know.
Our patients have given us a useful link to a website that may be of help to you.