We now offer on-line prescriptions via Patient Access. Please ring Catherine or Chris at the surgery to get a pin number to use this service. Thanks.
We have recently changed our email address to order repeat prescriptions which is more secure SUNCCG.PrescriptionsA89010@nhs.net . Patients must be aware that this carries the risks of using an email facility. To minimise the risk type your unique computer patient number, which is on the side slip of your repeat prescription, into the subject box and this will prevent you having to include any personal identifiable information. Feedback on this new service should be given to Louise our Prescription Clerk.
Patients can order repeat prescriptions either by internet, email, telephone (0191 4162578 – OPTION 2 between 12.00 pm and 14.00 pm), handing slip into reception, by post (please allow for post delays), fax 0191 4166091. Your prescription will be available for collection the next working day, after 3.30 p.m.
Please ask the reception staff for further advice on ordering repeat prescriptions.
Some chemists offer an order and pick up service for patients – please ask at your regular chemist if they provide this service.
PLEASE NOTE THAT PATIENTS REQUESTING URGENT PRESCRIPTIONS FOR THE SAME DAY ARE ADVISED THAT WE NO LONGER ISSUE SAME DAY PRESCRIPTIONS UNLESS THERE IS AN URGENT CLINICAL NEED. PRESCRIPTIONS CAN BE ORDERED ONE DAY AND BE READY AT 3.30 P.M. THE FOLLOWING DAY.